Why Does Financial Technology Matter?

The Customer

As it pertains to financial technology infrastructure, the landscape in commercial real estate is changing rapidly. This is evidenced by so many observable events of disruption where tasks using legacy systems are replaced with state of the art technology.

Last week I had the pleasure of visiting with industry leaders and chatting about a wide variety of topics. Joe Salesky (CEO, CRMNext) was in town from San Francisco. Chris Atkinson (CEO), Justin Helmig (COO) and Leigh Haydon (VP Sales) from Investor Management Services carved out time from their busy schedules to discuss financial technology and its impact on commercial real estate. While we are all solving different problems in CRE, we share the vision and passionate commitment to make a difference for our customers via commercial real estate fintech.


“The winds of change are blowing wild and free.”
Make You Feel My Love, Bob Dylan


The Process of Change and a Better Tomorrow

In his moving 1997 David Letterman Show performance Billy Joel sings of change and a better tomorrow with Make You feel My Love.

The status quo of old manual systems, redundant work flows and single points of failure (think of a complex excel workbook that a CRE sponsor uses to compare commercial real estate loan alternatives and/or calculate limited partner distributions) has epic amounts of inertia. Bank legacy systems have even more inertia.

So, what is a legacy system? It is an old method or application that is out of date or in need of replacement. Unfortunately, a legacy system may continue to be used for a variety of reasons. It may simply be that the system still provides for the users' needs. In addition, the decision to keep an old system may be influenced by immediate economic drivers , internal corporate politics, an “if it isn't broken, don't fix it” mentality reasons other than what is best for The Customer.

Companies often lean into current budgetary constraints which fail to address the need of replacement of a legacy system. However, companies don’t consider the increasing support costs and do not take into consideration the enormous loss of productivity or business continuity.


“The winds of change are blowing wild and free.”


As the alternative, CRE financial technology is now finally making inroads. FinTech companies range from startups to established financial and technology companies. The FinTech solutions compete to replace or enhance the incumbent solutions. There are a wide variety of compelling alternatives that provide simple solutions to complex problems in CRM, investor management, capital raising and optimal debt financing.


It's all about the customer. Stay Focused!

At Bright Light, we are excited about the myriad of financial applications that are now available. With these, we can reduce traditional costs of operations while increasing efficiency and accuracy. All this provides The Customer with a better experience and a superior solution.



It's what we do.